Question 1

How is yield calculated?

Accepted Answer

Yield is calculated based on the APY of your chosen staking program and is accrued daily. You can claim your yield at the end of the staking period.

Question 2

Why is my deposit pending?

Accepted Answer

Deposits are usually processed instantly. However, network congestion can cause delays. If your deposit is not credited within 1 hour, please contact support with your transaction hash.

Question 3

How long do withdrawals take?

Accepted Answer

Automatic withdrawals (under the threshold) are processed instantly. Larger withdrawals require manual approval and may take up to 24 hours.

Question 4

Where can I find my referral code?

Accepted Answer

You can find your unique referral code on the Referrals page in your dashboard. Share this code to earn rewards.

Question 5

Who can vote on proposals?

Accepted Answer

All UNT token holders can vote on governance proposals. Your voting power is proportional to your UNT holdings.

Question 6

Can I withdraw my staked assets early?

Accepted Answer

Yes, early withdrawal is allowed. However, specific conditions and fees apply. Please review our full [Early Withdrawal Policy](/faq/early-withdrawal) for all the details.

Question 7

Is UNT available on blockchain networks?

Accepted Answer

Not yet. Today, UNT exists within the Uncharted Network ecosystem and is managed through our internal audited ledger.

This ensures:
* Full 1:1 collateralization
* No volatility from external markets
* No manipulation from bots or whales
* No gas fees
* A stable environment while the ecosystem grows

As the community expands and governance approves, UNT will be deployed on public blockchains (such as Ethereum ERC-20). This will allow open trading, integration with wallets, and listing on decentralized or centralized exchanges.

If you want to be notified when UNT becomes available on-chain or on DEX/CEX platforms, you can join the waiting list here:
[Notify Me When UNT Goes On-Chain](/waitlist?type=on-chain)

Question 8

How can I change my Password?

Accepted Answer

If you forgot your password, you can log in by asking to receive a one-time code (OTP). Once you’re logged in, go to your dashboard, open the Settings page, and look for the Security section. There you can click “Change Password” and follow the steps.

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